Esurance has been an active force in the auto insurance business since 1999 when they launched their online services in four states. Despite the ensuing dot-com turmoil that followed shortly after, Esurance has remained a steady online force and today is a top name in online auto insurance having positioned itself to make their products available to nine-out-of-ten Americans.The company makes it its overall aim to sell affordable auto insurance while offering excellent customer service and convenience.

Esurance offers more than simply auto insurance, they also feature other types of policies including homeowners, renters, life, health, and motorcycle insurance. Best of all, Esurance customers can manage all their policies online and to make everything even more convenient, they can also contact customer service 24 hours a day, 7 days a week.

The company also features many tools to better educate their customers. Their website features a glossary, frequently asked questions, and an interactive Coverage Counselor. The goal of this online learning center is to educate people in the clearest language about insurance as well as related information that might appeal to drivers and their cars. Esurance also does everything to be good environmental stewards. Their claims vehicles are 100% hybrid and when customers go paperless it means they help save hundreds of trees each year.
Esurance aims to be the leader in providing individual insurance products. They’ve learned how to use technology in the most efficient way in order to provide their customers with a hassle-free time while offering the company’s beneficiaries significant value for their investment. Esurance strives to be a leader in auto insurance innovation and provide exceptional customer service paired with highly affordable insurance products.
With strong financials, Esurance is rated as “Excellent” by A.M. Best. They continue to attract thousands of new customers every week and have built strong customer loyalty with a 99% claims satisfaction rate. Esurance employs 1700 in 14 offices throughout the nation. They offer auto insurance products directly to customers in 30 states. The company puts a great amount of emphasis on being technologically innovative while offering human interaction whenever it is needed because in the end, customers come first.